Privacy Policy

DinoToy LLC

Last Updated: August 18, 2026

1. Introduction

DinoToy LLC ("DinoToy", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using the DinoToy website and services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

Full name
Email address
Mobile or telephone number
Billing address
Shipping and delivery address
Account and login information
Order and purchase history
Products added to your shopping cart
Customer service communications
Information you provide when contacting us
Information required to process, deliver, return, or refund an order

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring pages or websites
Website interactions
Cookie identifiers
Approximate location derived from technical information

3. Customer Accounts and Social Login

Customers may be able to create an account using an email address and password or through supported third-party login services, such as Google or Facebook.

When you choose a third-party login service, we may receive information permitted by that provider, such as your name, email address, profile identifier, or other information necessary to create or authenticate your DinoToy account.

DinoToy does not receive your Google or Facebook password.

Your use of a third-party login service is also subject to that provider's applicable privacy policies and terms.

4. How We Use Your Information

We may use your personal information to:

Create and manage your DinoToy account
Process and confirm orders
Process payments
Arrange shipping and delivery
Communicate with you regarding your orders
Provide customer support
Handle returns, exchanges, cancellations, and refunds
Prevent fraudulent or unauthorized transactions
Maintain the security of our website
Improve our products, website, and customer experience
Maintain business and accounting records
Measure website and advertising performance
Send marketing communications where permitted
Comply with applicable legal and regulatory requirements

5. Payment Information

Payments may be processed through third-party payment service providers.

When you make an electronic payment, payment information may be transmitted directly to the relevant payment provider or financial institution for authorization and processing.

DinoToy may receive information about the transaction, such as the payment status, transaction reference, amount, and payment method.

We do not intentionally store complete payment card details such as your full card number or CVV unless specifically required and permitted under applicable payment-security requirements.

6. Shipping and Delivery

To deliver your purchases, we may share necessary information with courier, shipping, and logistics providers.

This information may include:

Customer name
Mobile number
Delivery address
Order number
Delivery instructions
Amount to be collected for Cash on Delivery orders, where applicable

We provide delivery partners only with information reasonably necessary to complete the delivery and related services.

7. Cookies and Similar Technologies

DinoToy may use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

Keep you signed in
Remember your shopping cart
Remember website preferences
Maintain website security
Understand how visitors use our website
Measure website performance
Measure advertising effectiveness
Provide more relevant advertising where permitted

Your browser may allow you to block or delete cookies. Disabling certain essential cookies may prevent some parts of the website from functioning correctly.

8. Analytics and Advertising

We may use analytics and advertising technologies provided by third parties, including services associated with Google and Meta/Facebook.

These technologies may help us understand website activity, measure advertising campaigns, identify conversions, and improve the relevance of advertisements.

Where implemented, DinoToy may use browser-based technologies such as pixels as well as server-side technologies such as conversion APIs.

Information transmitted through these services may include website events, purchase events, product information, transaction information, browser or device information, and identifiers used for measurement or matching, subject to applicable requirements.

9. Sharing Your Personal Information

We do not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our business, including:

Payment processors
Banks and financial service providers
Courier and delivery companies
Website and hosting providers
IT and security providers
Analytics providers
Advertising and marketing platforms
Professional advisers
Government authorities or regulators where legally required

Service providers are expected to process information only for legitimate purposes related to the services they provide.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential and should notify DinoToy if they believe their account has been accessed without authorization.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Complete orders and transactions
Maintain accounting and business records
Resolve customer complaints and disputes
Prevent fraud
Meet legal, tax, accounting, or regulatory requirements

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal obligations.

12. Your Privacy Rights

Subject to applicable law, you may have the right to request access to or correction of certain personal information we hold about you.

You may also request deletion of personal information where applicable, subject to information that DinoToy must retain for legal, accounting, transaction, fraud-prevention, or other legitimate purposes.

You may unsubscribe from promotional email communications using the unsubscribe option provided in those communications, where available.

13. Children's Privacy

DinoToy sells toys and children's products; however, purchases through our website are intended to be made by adults or persons legally capable of completing the transaction.

We do not intentionally request children to independently provide personal information for purchasing purposes without appropriate involvement of a parent or legal guardian.

Parents or guardians who believe that a child has provided personal information inappropriately may contact us to request that we review the information.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

DinoToy is not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy policies of those services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or legal requirements.

The latest version will be published on our website with an updated "Last Updated" date.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

DinoToy LLC

Website: www.dinotoy.net

You may contact us through the contact information or customer service channels published on our website.

DinoToy Customer Account

DinoToy customers can securely create or access their DinoToy account using Google Sign-In. Your Google account is used to authenticate your identity and provide access to your DinoToy account, orders, and account information.

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